UW-Waukesha contracts with an outside vendor for Book Store Services. Visit the UW-Waukesha Bookstore website for information on textbooks and materials, store hours, and much more!
Contact us at (262) 547-9150
1500 N. University Drive
Waukesha, WI 53188
Price Match Policy
If a student finds a book from an accepted source at a cheaper price, the Bookstore will issue a Follett gift card for the difference. The only accepted sources are Chegg, Barnes & Noble, and Amazon. For Amazon, the book listing must say "ships and sells from Amazon" or say "fulfilled by Amazon", however, if it says "Amazon warehouse deals, fulfilled by Amazon", Follett cannot accept it. Follett does not accept price matching for books sold on Amazon through other sellers. The gift card can be used at any Follett Bookstore on any item (books included) and it never expires. Students must provide proof of the current price from an accepted source for the Bookstore to accept it. The books being matched must be exactly the same (same ISBN numbers) for the Bookstore to accept it.
Example: Bookstore price = $50, Chegg price = $40, Student still pays $50 for the book, but also gets a $10 gift card.
Book Buy Back
The Bookstore buys back books everyday. Students may bring in their unwanted books and if it has value in Follett's book database, the Bookstore will buy the book for that value. Although the Bookstore buys back books throughout the year, books have the most value during Finals Week.
We do not buy back International Editions or Instructor's Editions of books.
Reasons Affecting Buyback Value
- Instructor has authorized re-use of the book.
- Instructor has discontinued book or not indicated it will be used next term.
- Bookstore is now overstocked.
- Publisher has a new edition, and prior edition has no value.
- Book is too ragged or in too poor condition to be resold.
- Book has limited nationwide demand.
- Book is an international edition.
Note: The UW-Waukesha Bookstore suggests that distance students check with the universities, colleges, and bookstores in your area for their buy back schedule. It is more convenient for our traveling and online students.
Life of a Textbook
The average life of a textbook is about three years; this is often when a new edition appears. The closer a book gets to this age, the less value it has. Because of this, you should sell your books as soon as possible after you have determined that you no longer need them. Buying books from other sources is a risk as textbooks can vary per semester.
The Bookstore provides a selection of Supplies, Textbooks, Personal Items, Study Guides, Gifts, Course-related material, Art Supplies, UW-Waukesha Apparel, and much, much more.
If we do not carry a title, we can special order it for you.
Use Financial Aid To Pay For Books
Students receiving Financial Aid can pay for their books with their Aid money before it arrives using a book deferment. Students must obtain a book deferment form from Enrollment Services every time they do a transaction using book deferment. They must present this form to the Bookstore in order to use it to purchase books. Only books are allowed to be purchased using book deferment. If a student is Pell Grant eligible, he/she may also purchase course-related supplies. If you have questions, contact Enrollment Services at 262-521-5040 or stop by the Enrollment Services office.
Distance Education and Online Textbooks
Textbooks for ALL Distance Education Courses (including Compressed Video, Wisline Web, Computer Based Training and Online) are available through UW Colleges Online Bookstore or call 262-524-1378.
All merchandise returns including clothing, gifts, cards, supplies, drug store items, clickers and books must be accompanied by a receipt. Merchandise cannot be returned without a receipt.
Refunds will be given back in the method by which the merchandise was originally purchased.
Full refund with receipt for up to 1 week from purchase date. No refunds or exchanges on clearance merchandise.
All book returns must be accompanied by a receipt within the time period allowed for returns as listed below and in the same condition as when purchased. Course packs and opened access codes are not returnable.
Books purchased as new and returned with writing, highlighting or worn pages and/or covers will be reimbursed at half price. In addition, any shrink-wrapped book must remain in its original shrink-wrapping to receive a refund.
New books that include a CD or access code: CD or code must be in its original seal or wrapping to receive a refund. Any books that were sold with a CD or access code must be returned with a CD or access code intact to receive a refund (ex: CD seal or wrapping unbroken).
Traditional Fall and Spring classes have one week, from the first published scheduled start date of class to return books for a full refund with a receipt.
Summer and Winterim classes have two business days from the first published scheduled start date of class to return books for a refund with a receipt.
One additional week is granted for refunds on books if the student drops a class. The same rules apply to the condition of the book as stated above. Students must show proof of their dropped class in order to get a refund during this time.
The due date for checking in rented books is always the last day of finals. At the time of rental, students sign an agreement to return the books by the due date. The agreement also states failure to make the due date will result in replacement charges being applied to the renter's credit/debit card. The amount charged varies per book. It is the student's responsibility to check in their rented books in person. It is impossible for the Bookstore to check in rented books if they are left in the mail room, at the library or with another office. Rented books that are attempted to be returned in this manner will not count as being checked in, and will result in replacement charges being applied.
Questions or Comments?
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Please note, Follett may change the above policies at any time. Please visit our website or contact the store for the most up-to-date information.