photo
Library & Media Services Back to UW-Waukesha home page
HOME
Library & Media Services

About the Library Articles & Books Course Reserves
Interlibrary Loan Services Media Services Study Guides

 
 

Frequently-asked questions about Interlibrary Loan

What is it?

Interlibrary loan (ILL) is a service that allows UW-WAUKESHA FACULTY, STAFF, and STUDENTS to borrow materials not owned by the UW-Waukesha library from another library. You may request books and audiovisuals within the UW-System directly from the Web Catalog of books by using the "place request" button found along the top banner of the catalog. Unverified request for books, audiovisuals and journal articles should be made through ILLiad. After November 2003 the Interlibrary Loan department will no longer be able to process requests submitted in paper or through email.

Who can use interlibrary loan?

UW-Waukesha extends interlibrary loan privileges to all UW-Waukesha students, faculty, and staff.

What types of materials can I request through interlibrary loan?

Requests can be made for books, journal articles, ERIC documents, dissertations, pamphlets, audiotapes, compact discs, and video recordings. Generally, we are unable to obtain rare books and reference materials.

How long does it take?

The time that it takes an interlibrary loan item to arrive at the UW-Waukesha library varies. Generally it takes about 1 week.

How will I be notified that my materials have arrived?

Faculty and staff will be notified via campus mail. Students will be notified by campus email. Materials can be picked-up at the library's circulation desk. A desk attendant will ask to see your UW-Waukesha ID before releasing any Interlibrary Loan materials.

How long can I keep my materials?

While the lending library determines the loan period, most books can be checked-out for four weeks. Audiovisual materials are generally checked-out for a shorter period of time and may even be restricted to library use only. A fine of one dollar a day is accessed for materials returned after the due date.

Where do I return my interlibrary loan materials?

Photocopies do not have to be returned. Books and audiovisual materials must be returned to the library associate at the circulation desk.

What if I need something immediately?

A librarian can check a number of different databases and let you know if an item is available locally. If it is, you can use your local library card to obtain materials from the local public libraries and your UW-Waukesha I.D. to check-out materials from Carroll College and WCTC. If the item you need is available at another UW library you can use you UW-Waukesha I.D. as a library card at that institution. If the item is not held locally, we may be able to issue an INFOPASS. The INFOPASS allows you to checkout up to three items from another participating library.

What is Universal Borrowing (UB)?

Universal Borrowing is a free service that allows UW-Waukesha students, faculty, and staff to request books and audiovisuals not owned by the UW-Waukesha campus from another UW-System library via the Web Catalog. To request a book or audiovisual from a 2 year campus, look up the item in the Colleges Web Catalog and use the "place request" button found along the top banner of the catalog. To request a book or audiovisual from a 4 year campus, use the "more catalogs" button found along the top banner of the Colleges Web Catalog and choose all Universal Borrowing Libraries or a specific UW-System library.

How do I make a Universal Borrowing Request?

For instructions on making UB requests, read The Resources of the UW System Libraries.

What is ILLiad?

ILLiad is an electronic system that allows students, faculty and staff to request an item through Interlibrary Loan. In addition to requesting materials, ILLiad also allows users to track, edit, and view the history of their requests. Prior to using ILLiad, please check the Web Catalog to see if a UW-System library owns the book or audiovisual you need. If so, the Universal Borrowing system should be used. If not, or if your request is for a journal article, fill out the ILLiad interlibrary loan request form and submit the request. Your request will be sent to the Interlibrary Loan office to be processed.

How do I make a request using ILLiad?

ILLiad accounts have been set-up for all UW-Waukesha students and faculty. You will be prompted to enter you 10 digit ISO number, this is your UW-Waukesha ID number, and your last name. Please complete the remainder of the form as accurately as possible.

Who do I contact if I have problems with or questions about Interlibrary Loan services?

If you have problems contact the interlibrary loan office by phone at 262-521-5531 or by Email

 
Link to top of page
BACK TO TOP
about uw-waukesha  |  prospective students  |  academics  |  student life/athletics  |  services for students
campus resources  |  library & media services  |  news/calendars/events  |  friends & alumni